Returns & Exchanges
At Oh My Mahjong, we want you to love your game-day style and accessories. If you are not completely satisfied, we accept returns of unworn, unwashed items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items with all original tags attached.
Ship It Back
Drop off your package at any authorized carrier location. Please ensure the package is scanned to initiate the tracking process.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing